Jane AI Review: The 24/7 AI Receptionist That Never Misses a Lead

5.0/5

Jane is an AI-powered virtual assistant for sole traders and small businesses in the trades. It acts as a 24/7 receptionist by answering inbound calls, qualifying leads, providing summaries, and scheduling appointments, helping users capture every lead without interrupting their work.

AI Field Service Assistant 1210 views 4 reviews Updated August 2025
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2024
Founded
Jane
Company

Overview

Jane is an AI-powered virtual receptionist designed specifically to solve the biggest administrative headaches for sole traders and small businesses in the trades, such as electricians, plumbers, and cleaners. Launched in 2024 by New Zealand-based venture studio Ryft, Jane ensures that you never miss a potential job again. It works by answering any missed or declined calls 24/7 through your existing phone number, acting as a professional front desk while you're busy on-site or with a client.

The platform's intelligence lies in its ability to do more than just answer calls. Jane's AI analyzes the conversation to qualify the lead's intent, categorizing it as a high-value job, a general inquiry, or even spam. It then sends a concise summary directly to your phone via the mobile app, so you can quickly decide who to call back first. For its premium users, Jane integrates with your calendar to automatically schedule appointments and site visits, learning your availability to prevent double-bookings. By automating the first crucial minutes of customer interaction, Jane frees up valuable time, reduces administrative overload, and helps turn every missed call into a potential revenue opportunity.

Key Features

24/7 AI Call Answering

Instantly answers any missed or declined calls using your existing phone number, ensuring no lead is ever lost.

AI-Powered Lead Qualification

Analyzes call intent to categorize leads as high, medium, or low priority and filters out spam calls automatically.

Automated Scheduling

Integrates with your calendar to book appointments and site visits in real-time based on your availability (Pro/Business plans).

Business Customization

Learns your specific services, work hours, and pricing to provide accurate, human-like responses to callers.

Mobile App Management

Provides instant call summaries and lead management tools through a user-friendly iOS and Android app.

Pricing Plans

Plan Price Features
Solo $15 /month
  • Up to 100 calls per month
  • 24/7 Call Handling
  • AI Lead Qualification & Summaries
  • Basic Support
Pro $35 /month
  • Up to 300 calls per month
  • Everything in Solo, plus:
  • Automated Calendar Scheduling
  • Priority Support
Business Contact for Quote
  • 500+ calls per month
  • Everything in Pro, plus:
  • Support for 5+ team members
  • API Access
  • Custom Integrations

Use Cases

For Electricians & Plumbers

Answers after-hours emergency calls, qualifies the urgency, and schedules site visits while you're on another job.

For Cleaners & Detailers

Automates the booking of inspections and cleaning appointments, ensuring fast, professional responses to new inquiries.

For Home Inspectors & Contractors

Handles incoming calls and books appointments without interrupting on-site work, filtering out low-value calls.

For Barbers & Personal Services

Improves client communication by instantly booking available slots and ensuring your schedule stays packed.

Pros and Cons

Pros

  • Provides 24/7 availability, ensuring you never miss a lead, even while on a job.
  • Intelligent lead qualification saves time by prioritizing high-value calls and filtering spam.
  • Extremely cost-effective compared to hiring a human receptionist, with plans starting at $15/month.
  • Very quick and easy to set up, deploying in under 10 minutes with a 14-day free trial.

Cons

  • The call volume is limited on lower-tier plans, which may require an upgrade for busier businesses.
  • As an early-stage tool (launched 2024), it lacks mature integrations with advanced CRMs.
  • Currently focused on AU/NZ markets with no mention of multilingual support beyond English.
  • Relies on call forwarding, which could have issues in areas with poor cellular signal.

Frequently Asked Questions

How does Jane answer calls without me changing my phone number?

It uses call forwarding. You simply set your existing business number to forward missed or declined calls to Jane, and the AI answers on your behalf, ensuring you never miss a lead.

How does Jane know which leads are important?

The AI analyzes the caller's intent to qualify them. It identifies if the call is about a new job, a follow-up, or spam, and then sends you a summary categorized by high, medium, or low confidence so you know who to call back first.

Can Jane actually book jobs for me?

Yes, the Pro and Business plans integrate with your calendar. Jane learns your availability, services, and work hours to automatically schedule appointments or site visits in real-time without creating conflicts.

How does Jane handle spam or unwanted calls?

The AI is trained to identify and handle spam or non-work-related calls automatically. This filters out the noise and ensures you only get notified about legitimate, high-value leads.

Is Jane difficult to set up?

No, the setup process is designed to be very quick, taking less than 10 minutes. It works through a mobile app and call forwarding, with a 14-day free trial to let you test it easily.

User Reviews

Ellen, Keratin and Co.

Helps organize schedules and improves communication.

This tool helps organize our schedules, ensures no missed appointments, and improves our professional communication with clients. 5/5—highly recommend.

Source: Site Testimonial

Mark Lee, Mint Detailers

Keeps my focus on work without missing opportunities.

Jane ensures fast responses and automatically schedules inspections. It keeps my focus on my work without me ever missing out on new opportunities.

Source: Site Testimonial

George Farah, Next Level Plumbing

My schedule stays packed with paying jobs.

Customers get instant answers, and my schedule stays packed with paying jobs. Jane handles everything seamlessly.

Source: Site Testimonial

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